StringnetFine String Instruments











violin & viola
cello & bass

View Cart

Search Products


Store Policies
Order Status

Contact Us

Store Policies:

Stringnet will accept returns on all products in ORIGINAL condition within 14 days of the delivery date, minus original shipping and handling fees and return shipping.

All exchanged and returned merchandise must be in original condition as received, packed securely and including all accessories. We reserve the right to refuse any returns of instruments or accessories abused in any way rendering them unfit for resale.

Please pack the instrument into its original case with plenty of cushioning to prevent rattling within the case; place the case in a shipping box, tape securely, and mark with Stringnet's address. Make sure to ship your product back insured and with tracking. We are not responsible if your package is lost in transit.

Please allow approximately 5 business days for your return to be processed once it has arrived at Stringnet.

No goods will be accepted for exchange or return without prior authorization.

For your protection, Stringnet purchases excess value coverage from the various Interstate Common Carriers that we employ to ensure that the merchandise you ordered arrives undamaged. The charge for this coverage is INCLUDED in the delivery charge that we quote. In the unlikely event that your shipment arrives with physical damage or shortage:

It's a good idea to observe the outer package as soon as received. if you note obvious signs of abuse (crushing of carton, tears, etc.), take some digital photos. They will be useful in proving damage occurred while in possession of carrier, if such questions arise. Advise the carrier’s representative that there is physical damage (or a shortage) and note the damage (or shortage) on the airbill (all damage/shortage must be stated on the airbill, no damage/shortage claims are accepted AFTER the delivery has been made).
Do NOT sign the airbill stating that the merchandise was received in “Good Condition.”
Please retain all shipping materials.
A representative of the Interstate Common Carrier will contact you to make arrangements for viewing and assessing the damages.
Please notify us as soon as possible at 973-998-6077.

Stringnet has been selected in 2014 for the fourth year in a row for the Houston (Texas) Small Business Award in the Musical Instruments category by the U.S. Commerce Association (USCA)

Stringnet Presents STEFANO RENZI

Testimonials From Satisfied Customers!

Paul Perley on Chinese Instruments

Interesting Links!

May We Find One For You?

Have Something to Sell?

Bulletin Board (Person to Person Ads)

Who Are We?

How to Pay?

Check out our collection of violins, violas, celli & basses. STRINGNET instruments have been personally selected for outstanding value and tone. On all instruments purchased from STRINGNET, we offer full credit trade-in towards instruments of higher value. We also consider select trade-ins for upgrades, and purchases on instruments you might want to convert to cash.

Copyright © 1999-2014 Stringnet. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
Site best viewed in 1024x768 or higher resolution.

Powered by effortlessE